Key Points:
- Amazon has introduced AI review summary feature on the board.
- It is currently available in the United States only.
- Amazon is expected to expand the feature in other parts of the world.
It was previously reported that the world’s most favourite shopping platform Amazon is testing AI review summary on the board and today the company has officially launched the same in the United States. This will take customer experience to the next level and the new capability will be available to the mobile users in the initial stage.
The new feature will summarise user reviews extracting the essential points to guide potential buyers to take a perfect decision. In short, the new feature will enable you to learn things instantly instead of scrolling through all the long consumer reviews which take lots of time.
It is worth mentioning that this particular feature is having a serious problem as well. We know the power of artificial intelligence and the same can be used in a different way as well and we can expect to find fake reviews on the board.
However, it is really innovative implementation by Amazon and the same is expected to be available to more categories and more market in the coming months. We recommend you to stay tuned with us for more updates from the world of technology.
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