The way in which we communicate with each other is always changing. It wasn’t too long ago that you had to be connected to a landline phone to call someone from a long distance, rooting you to the spot. Things changed with text messaging and mobile phones, making the way we communicate more transportable. However, the internet has now once again changed the way in which we make phone calls by introducing a new method known as Cloud Telephony.
Let’s take a look at this new communication method and discuss why you might want to start using it yourself.
What Is Cloud Telephony?
Cloud Telephony is a term used when talking about making a telephone call using the cloud. A cloud is a type of server that you can only access using the internet. This means your call will be transferred to another person’s device via the internet, rather than radio wave connections when you use cloud telephony.
A number of companies have sprung up to offer this type of service, such as OpenPhone. So, why would anyone choose to make calls this way over more traditional methods?
Portability
As mentioned above, newer technologies have provided us with ways to communicate while on the move. This is also true of cloud telephony services.
A lot of people assume that you can only use this service when connected to your own internet provider but that is simply not true. You can make and receive calls using cloud telephony as long as you have a solid internet connection. This means that you can use it on public transport, in a restaurant or while walking the streets.
Multiple Devices
Another benefit of making calls over the cloud is that you can use the service on multiple devices. Since the call is using the internet to connect, you can use your smartphone, laptop, tablet or PC to make and receive calls on the cloud. Basically, if a device can connect to a broadband server, you can use it to make calls via the cloud.
What’s more, it doesn’t matter if the person calling you is on another device. You can connect your laptop to the cloud and talk to someone on the phone without issue.
Better Connectivity
Broadband and telephone signals are two very different communication methods. For one, there are a lot of things that can get in the way of radio waves. Bad weather, a dodgy connection or the number of people using the service can all disturb the quality of a phone call, and this true whether you are using a landline or mobile device.
However, cloud based servers do not suffer from this type of interference. A call using the cloud is far more likely to give you a clearer reception and not drop out due to unforeseen circumstances. A bad internet connection will give you worse service every now and then, but it is still a better connection that relying on radio waves.
Easier To More People On Board
Some phone providers make it almost impossible to add another person to your contract. Furthermore, adding and taking people off of a phone plan can be quite costly.
This is not a problem with cloud telephony. Anyone sharing an internet connection can use this service, and the number of users will not slow down the effectiveness of the system. Therefore, cloud based call systems are perfect for large businesses. You can connect all of your employees under one cloud telephony connection, which makes it easier for your staff to communicate with one another.
Plus, a business wide cloud network is much cheaper to install and run than a series of phone lines. Just think how much extra time your IT staff will have when they aren’t tending to everyone’s individual phone line.
It Is More Secure
There are always going to be unfriendly hackers trying to get into your personal computer systems. Unfortunately for them, this new type of cloud telephony is harder to breach.
Firstly, this is a more modern system which means that there are less people out there with enough experience to hack these types of server.
Secondly, cloud servers are always encrypting and re-encrypting the data stored within. This means that hackers will only have a short period of time to access your data if they get in at all. Even then, the encryption will have changed to prevent multiple breaches.
If you are someone that is concerned about security in the digital age, then using cloud telephony to communicate is probably a route you should consider.
Conclusion
As times keep changing, so to should your approach to communicating. Cloud based communication services, such as VoIP, are going to become the future of business. Perhaps it is time for you to get ahead and look into this type of service now, before it is too late.
