Microsoft offers several essential productivity tools, including Outlook, and the company’s services went down twice within a 24-hour window. It has been reported that Microsoft’s popular email service experienced major disruptions in India as well as other global markets. However, Outlook was not the only platform impacted—users also faced widespread trouble accessing other Microsoft 365 services.
The problems occurred on Thursday night and again on Friday morning. While the online outage-monitoring platform Downdetector recorded a massive spike in failure reports.
During the back-to-back outages over the past 24 hours, I personally experienced issues with Outlook failing to send or deliver emails. According to user reports, the disruption affected both web browsers and mobile app. The major problems were including
Email Delivery Failures: Users were unable to send new emails or receive incoming messages on Outlook.
Account Login Lockouts: Anyone who had been logged out of their account found themselves completely unable to sign back in.
Microsoft 365 Disruptions: Alongside email issues, many users reported difficulties accessing broader Microsoft 365 tools and cloud services.
It is worth mentioning that Microsoft officially acknowledged the outage and confirmed that its teams had launched an investigation to resolve the issue. Following their intervention, complaint numbers steadily declined, indicating that services were being restored.
Did you face any issues with Outlook or Microsoft 365 during this outage? Let us know in the comments section below, and stay tuned with us for more updates from the world of technology.
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