In recent years, enterprises have increasingly adopted Microsoft Teams as their primary mode of collaboration and communication. Indeed, it has quickly risen to become the most popular collaboration platform with over 270 million active monthly users. As hybrid and the remote ‘work from home’ working models have become more and more commonplace, Teams has become the central stage for teamwork, long distance communication, and business productivity.
Adding a new level of efficiency to Teams, Microsoft Teams Operator Connect is a relatively new operator managed service allowing companies to precisely enable PSTN calling from their existing carriers in Microsoft Teams.
Operator Connect benefits, and is ideal for, small and medium enterprises (SMEs) who wish to operate and manage their own phone numbers directly through the more efficient and increasingly popular medium of Microsoft Teams.
User friendly and cost-effective communications
Operator managed services for SMEs are extremely important, notably because they provide an unrivalled, cost-effective level of efficiency when it comes to effective telephony. One of the biggest advantages of Microsoft Operator Connect is that it offers incredibly streamlined and cost-effective telephony management that is incredibly attractive and beneficial for SMEs.
With Operator Connect, businesses can simply add and manage voice and emergency calling to Microsoft Teams, assign phone numbers to employees, and manage connectivity without any advanced technical knowledge.
In other words, an SME leveraging an operator-managed service such as Operator Connect makes everything run smoothly, reduces stress, and in turn, maximises business efficiency.
Connect with everyone, anywhere, through a centralised service
Implementing this sort of infrastructure within your business not only streamlines operations in the ways mentioned above, but it allows for truly unified methods of communication ensuring you can reach as many people as possible, with as little equipment as necessary, in one central hub.
Operator managed services such as Operator Connect allow employees to make calls to both landlines and mobile devices, directly through Microsoft Teams with their work number, meaning you can contact just about anyone at any time of day.
Streamlined services for SMEs
Microsoft Teams Operator Connect epitomises simplicity and provides for an incredibly efficient operator-managed communications service for businesses. It is a single, streamlined solution to calling that allows businesses to have much better visibility over the entire communications system and connect with as many people as possible.
As previously touched upon, this service merges all communications services into Microsoft Teams, meaning it is extremely cost effective and allows businesses to free up physical space.
The shift to a centralised communication service therefore eliminates some of the pain points of managing a lot of hardware and infrastructure and its accompanying costs, providing for a more efficient business model.
A more efficient business
The simplicity of managing and maintaining business phone numbers offered by Operator Connect makes it an essential choice for SMEs who want to streamline their communication and collaboration methods.
Directly from the Teams admin centre, businesses are able to purchase and assign numbers, complete daily admin tasks, manage licences, activate, and deactivate numbers with ease.
Implementing this service into your business is arguably essential in ensuring that your enterprise is cost-effective and runs smoothly.
