The notable and leading research firm Counterpoint has released some interesting research results about the software and security updates delivered by smartphone brands along with the build quality of these phones. These notes are based on smartphones sold from Q3 2019 to Q2 2020. Let us look at what the report tells us about the brands’ performance.
The best track record belongs to Nokia which has the highest number of smartphones recommended for enterprise use. All of the 20 smartphones sold by HMD Global were updated to Android 10 from Pie. It’s closely followed by OnePlus who has updated seven of their smartphones to Android 10. In addition, Nokia was the champion in build quality tests as well. According to Counterpoint Research firm, their tests are more rigorous than the industry average.
Coming back to the software updates, Vivo performed the worst with only 24% of the smartphones updated to Android 10 from 9. Majority of the companies smartphones are stuck with Android 9 Pie and others even stuck with Android Oreo. LG has performed a little better with 25% of its models receiving the Android 10 update. Both Lenovo and Oppo have delivered updates to 36% and 50% of their smartphones respectively.
On the other hand, Huawei and Xiaomi are around 65%. In comparison, Realme faired better with 73% of its smartphones getting the latest update. Samsung seems to be doing really well with 89% of its models receiving the update to Android 10. As mentioned earlier, both Nokia and OnePlus have updated all of their smartphones released during Q3 2019 to Q2 2020 to the latest OS. Speaking of security patches first comes Nokia with 100% of their smartphones receiving regular updates. Next, we have OnePlus with 90% of its smartphones getting the much-needed updates to patch the security flaws. In this department, Samsung has performed the worst with only 22% of its models getting the fixes.
Moving to build quality, as usual, Nokia smartphones outshone the other brands with ease. Nokia has known the build tank like smartphones from the early days. Even though the current lineup isn’t as strong, it’s definitely stronger than others. The firm has also pointed out that users wish to keep their smartphones for longer periods of time with the average replacement cycle touching up to 30 months.
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