With technology constantly developing and improving, it can be challenging for business owners to stay current and utilize the best and latest technology. This is important for streamlining the business operation and providing the best possible product/service for customers, as well as for staying ahead of the competition. With 2020 fast approaching, this is a good opportunity to implement new technology that can boost your business and hopefully make this your best year on record. So, if you are looking to make positive changes for the year ahead then here are a few tech upgrades that are worth considering.
Chatbots are on the rise and a great way to boost your business in 2020. Chatbots use AI technology which can allow visitors to your website to have a conversation and get any important answers to questions that they might have. This is important in a time where communication is essential for converting visitors into customers but this can be challenging and time-consuming for staff.
- Managed WordPress Hosting
Opting for a managed WordPress hosting company like Onyx can make it much easier for a business to build and maintain the website as well as guarantee for a high-performing site. Being able to provide a fast, reliable and secure website is essential and you can also benefit from real-time data that will help you to get key insights and make informed business decisions.
Every business owner needs to regularly consider their current cybersecurity setup as new threats are constantly being developed. You need to make sure that you have the best cybersecurity products in place for protection, but you must also make sure that you train your staff on safe usage and create a cybersecurity policy that clearly outlines what is expected of them and how they can use devices safely. This is particularly important for businesses that have employees that work remotely and connect to public Wi-Fi.
- Remote Working
Leading on from this, there has been a sharp rise in remote working in recent times and this is something that every business owner should consider. Technology can make it simple for staff to work from home or anywhere with an internet connection which can benefit both the business and the employee. For the business, it can reduce operating costs, increase productivity and boost morale while for the employee it can provide greater flexibility, an improved work-life balance and reduce stress.
- Automation Software
AI and automation are two technologies that have quickly started to appear in the business world and can be used in many different ways. Automation software can help to streamline the business operation by automating certain tasks like data entry, accounting, email marketing, and customer service.
Implementing these technologies in 2020 could have a huge impact on the success of your company. These are all key technologies that can help businesses in all industries and will help you to modernize your brand and compete at a higher level in the New Year.