Key Points:
- It was recently reported that Realme is collecting data of users with a feature turned on by default.
- The feature in question is called the Enhanced Intelligent Services feature.
- It was spotted in the latest Realme 11 Pro series.
Recently, a very popular YouTube channel called the Trakin Tech revealed that the popular Chinese smartphone brand Realme is collecting data of the users with a feature turned on by default and the same is called Enhanced Intelligent Services feature. It was spotted while the unboxing of the newly introduced Realme 11 Pro Plus in the country. It created massive tension between the smartphone users and the brand is also on the radar of the Government of the country.
It is said that the “Enhanced Intelligent Services” feature is available in Realme UI 4.0, which is the latest custom skin of the company and the same is collecting information like app usage statistics, location data, calendar events, and statistics related to SMS messages and calls. Everything is happening without the permission of the user as the feature is said to be enabled by default. The feature is not placed in a position where someone can disable it immediately. According to the unboxing video, the latest offering of the company in India is a package of bloatware and the skip button to avoid installing those applications is also not visible and if someone misses the skip button then you may need to tackle lots of unwanted applications on the board.
The problem with the Enhanced Intelligent Services feature also received attention from Rajeev Chandrashekar, Union Minister of Electronics and Technology, as the minister has shared a treat on his official Twitter handle and said that there would be an investigation to verify the problem.
Well, Realme has finally responded and says that the data collection process is intended solely to enhance the user experience and it is also said that the data remains stored locally on the device. But we don’t have any surety about the same.
It is worth mentioning that many users have reported on Twitter that a similar feature is available on OnePlus devices as well.
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